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  • My Extractor doesn't work

    Sometimes things don’t work as expected. Here we outline some common issues to look out for and how to resolve...

    Apr 26, 2017 06:53AM PDT
  • Error Messages

    What does it mean? This article is a run down of all of the error messages that you might encounter in th...

    Oct 14, 2016 06:46AM PDT
  • Product list

    Product List NB If you are trying to access the Web Extractor Dashboard , please note...

    May 11, 2016 10:49AM PDT
  • JSON Response

    In this featured article, our Resident Lead Engineer Dom Deren explains the JSON response. Normal JSON ...

    Sep 28, 2016 09:54AM PDT
  • Special Character Encoding in Excel UTF-8

    Encoding UTF-8 in Excel The CSV file encodes special characters that are extracted in UTF-8. When...

    Aug 09, 2016 06:52AM PDT
  • Log File Error Codes

    The log file enables you to review successful and unsuccessful URLs, which can be useful for analysing the qua...

    Sep 26, 2016 03:27AM PDT
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